Refund policy

We accept return requests within [30 days] of delivery.

To be eligible for a return, items must be unused, unworn, unwashed, and in their original condition with all tags and hygiene liners attached. Please contact us at support@patiyk.com before sending anything back. Returns sent without prior approval may not be accepted.

To start a return, email support@patiyk.com with your order number and the reason for the return. If your request is approved, we will provide return instructions and the return shipping address.

Unless an item is defective, damaged, or incorrect, customers are responsible for return shipping costs. Original shipping charges are non-refundable.

Once we receive and inspect the returned item, we will email you about the refund decision. Approved refunds will be issued to the original payment method. Please allow [X business days] for the refund to appear, depending on your payment provider.

If your item arrives damaged, defective, or incorrect, contact us at support@patiyk.com within [X days] of delivery and include your order number and clear photos.

This policy does not limit any rights you may have under applicable consumer protection laws.